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ENThe Nateen loyalty programme
Four levels. The longer you stay, the more you get. Levels count orders, not spending: the rule is the same in every country.
Nateen
The Nateen loyalty programme
Four levels. The longer you stay, the more you get. Levels count orders, not spending: the rule is the same in every country.
Silver
From your first order- Your personal codes: 2nd purchase and loyalty
- Tracking for every parcel by email
- Your account, with no password
Gold
3 orders delivered in 12 months, or 3 months of auto-delivery- Everything in Silver
- Choice of shipping day
- A sample of a product you have never tried, once a year
Platinum
6 orders delivered in 12 months, or 6 months of auto-delivery- Everything in Gold
- Priority order preparation
- Customer service reply within 24 working hours
Diamond
12 orders delivered in 12 months, or 12 months of auto-delivery- Everything in Platinum
- Early access to new products, before everyone else
- Personal advice to choose the right protection
The rules
- How do I move up a level?
- Every delivered order counts. An active auto-delivery also counts, month by month. Your level is recalculated automatically.
- Can I move down a level?
- Your level counts your orders from the last 12 months: if there are fewer, it goes down.
- Do I need to sign up?
- No. Your first order gives you the Silver level, with your email.
- Can discounts be combined?
- Level benefits are not discounts: they come on top of your personal codes.
Already a customer?
Your personal discounts continue: −5% on your first order, −5% on your 2nd purchase and −2.5% after every order. The levels come on top.
See my level in my account